Get Started as a Class Rep

Congratulations on becoming a Class Rep. By taking on this role you will be helping to represent the views of thousands of students and influence the work of your Students’ Association. Class Reps ensure that the student voice is listened to and acted upon.

To support you in carrying out your role as a Class Rep we’ve collated all the information you need to get started below, including what you might be expected to do as a Class Rep and how to book onto your Class Rep Training.


As a Class Representative you will act as the link between the College, CitySA and the students in your class. You will be responsible for communication. This means listening and talking to students in your class, representing their opinions and views to the College staff and passing information back to your classmates and CitySA. Your work as a Class Rep starts the moment you are elected and finishes before the summer break.

Your duties include:
- Collecting feedback from your classmates on their learning experience.
- Promoting feedback systems to your classmates such as the College Questionnaires.
- Working with lecturing staff to improve the learning experience using feedback gathered.
- Attending Class Rep meetings as arranged by the SA (three a year).
- Attending Faculty meetings as arranged by lecturing staff - eg Stop Check Support.
- Completing your Class Rep Check In at the end of each block.
- Contributing effectively to the Class Rep Forum.
- Contributing effectively to wider student campaigns.

In such a big college with so many processes and procedures it can be difficult to get a grasp of the overall structure and how you fit into it as a Class Rep. Thankfully we have created a Class Rep journey which demonstrates how the Students’ Association gather feedback from Class Reps and students, where that information goes and how it is acted upon.

We will cover this during your Class Rep Induction, but of course if you have any questions get in touch -

We understand that there’s a lot of information to take in when you first become a Class Rep, so to make the adjustment as easy as possible the Student’s Association facilitate Class Rep Inductions. These sessions will cover what to expect from our Class Rep Networking, how to navigate the Class Rep Journey and answer, what is a Class Rep Check In?

We plan for our induction sessions to take place on zoom this year and they should last no longer than 45mins. Inductions for new Class Reps will begin in October with booking information made live closer to the time.

After you have completed your induction it’s time to complete your Class Rep training. With your induction focussing on the responsibilities and processes you should be aware of as a Class Rep, the Class Rep training focuses on the skills you’ll need to be effective in your role.

The Class Rep Training Programme is broken into bitesize sessions focusing key work areas that Reps need help with such as; How to write great survey questions? And how to offer effective feedback? Our training is facilitated by our team of Associate Trainers, who where active Class Reps last year, and has been accredited by the Student PARtnership in Quality Scotland (sparqs)

Training sessions will start up following Inductions in October with information on how to book on going live nearer the time.

With the blended learning currently being the norm for so many of our Class Reps we wanted to give you the opportunity to still engage with one another whether you are studying from home or on campus. To do this, we have set up a Class Rep Forum, using the Microsoft Teams platform. This will be safe place for you to gather feedback from your peers, share ideas on Learning & Teaching improvements and get to know your SA and SE Teams a bit better.

You can click this link to join our Class Forum, making sure to use your student email account when you do so. Once the request comes through one of our team moderators will approve you. We would encourage all Class Reps to join the Class Rep Forum but if you don't, not to worry, you will still receive all the usual communications via email.

Whilst we encourage Class Reps to work locally with their curriculum teams to resolve challenges and make improvements to your class’s experience, we know that sometimes you may need further support in making this happen.

Alongside your Student Representatives each Faculty has an assigned Engagement Officer to support Class Reps to work effectively alongside Curriculum Staff. If you require some additional support please contact your Engagement Officer below. Please don’t worry if you don’t know which Faculty you belong to, the team will redirect you to the right person if needed.

Student Engagement Officers

Creative Industries –

Education & Humanities –

Hospitality & Leisure –

Nautical & STEM –

City Campus

Students’ Association
City of Glasgow College
Second Floor
190 Cathedral Street
G4 0RF
t: 0141 375 5322

Riverside Campus

Students’ Association
City of Glasgow College
Ground Floor
21 Thistle Street
G5 9XB
t: 0141 375 5600

City of Glasgow College

Registered Charity No: SC036198

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